In our weekly anesthesiology
morbidity-and-mortality meetings, we swapped tales of derring-do. How, in the
face of overwhelming illness or major injury, we somehow saved lives. We
conspired to reassure ourselves that poor outcomes were not our fault.
While the details of technical care
were turned over and dissected, the subject of our emotions, feelings, fears
and vulnerabilities were off the table altogether. These are taboo subjects in
the hospital medical culture.
I worked at my last hospital for eleven
years. In that time, only once did I hear a senior doctor speak of personal
vulnerability, openly, in front of others. He was an obstetrician and
gynecologist who confessed to me in the operating room, in front of the nurses,
that he hadn’t felt like coming to work that day.
The day before, a cesarean section
had gone horribly wrong and the patient nearly bled to death. The surgical team
fought for six hours to save her life, replacing her complete blood volume over
and over. Eventually she stabilized enough to get her to the intensive care
unit. This surgeon told me he was so traumatized by the events, he had just
wanted to stay at home today, not operate on a list of gynecology cases.
In the last decade, that is the
only time I have heard such a public confession of vulnerability from a senior
hospital doctor.
Yet our failings and mistakes
injure and kill patients every day. The accepted figure for the proportion of
hospitalized patients, who are accidentally harmed in the course of healthcare,
varies between 10% and 40% of all patients. Medical error is a leading cause of
death.
This internal tension between our
heroic, fearless ideal of doctoring, and the reality of so many patients that
we cannot save, or we accidentally harm, is a source of tremendous emotional vulnerability.
But when we learn to bring
open-hearted compassion to the care of our patients, we learn there is so much
we can give beyond technical expertise and heroic doctoring.
It gives meaning and purpose to our
work, even when our technical medicine toolkit is empty. With that deeper
connection, we also begin to be kinder and more compassionate to ourselves. No
need to be a hero.
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